OOBA INSURE SUCKS !

Item: oobainsure
Rating: 1
Author: Engela K

19 Nov 2020, 16:19

OOBA IS BAD NEWS ! IF YOU KNOW WHAT IS GOOD FOR YOU STAY AWAY !

PLEASE PEOPLE BE AWARE SAVE YOURSELF HEADACHE AND STAY AWAY FROM OOBA INSURANCE. THEY PROMISED ME THE EXCELLENT SERVICE AND HAPPY DAYS BUT ALL I GOT FROM MY FIRST CLAIM WAS GRIEVE, PROBLEMS AND REJECTION OF MY CLAIM. THEY REASONS WERE INVALID AS THEY CLAIMED THE WALL FELL OVER BECAUSE OF WATER BUILD UP BUT IT SLOPES TO THE RIGHT AND WATER DRAINAGE HOLES SO NO WATER CAN BUILD UP TO THE BACK WITH A SIDE SLOPE THAT IS SO STEEP ! I OBJECTED BUT THE PERSON WORKING WITH IT NEVER SUBMITTED MY OBJECTED, THEREAFTER I BATTLED TO GET HOLD OF THEM AND WHEN EVENTUALLY DID THEY SAID I MUST PAY FOR MY OWN ASSESSOR IF I AM NOT HAPPY AND RESUBMIT MY OBJECTION. JUST AN EXCUSE NOT TO PAY !

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Replies (3)

oobainsure's replyOfficial

20 Nov 2020, 12:58

Hi Engela, We are sorry to hear about this. We shall investigate the matter and provide feedback.

oobainsure's reply20 Nov 2020, 12:58

Official

Hi Engela, We are sorry to hear about this. We shall investigate the matter and provide feedback.

Engela K's updateReviewer Update

20 Nov 2020, 13:05

THANKS I APPRECIATE, UNTIL THIS I WAS HAPPY WITH OOBA AS YOU HAVE EXCELLENT SALES PERSONS WHO WENT OUT OF THEIR WAY TO HELP ME OBTAIN QUOTES AND I WAS HAPPY WITH MY POLICY.

Engela K's update20 Nov 2020, 13:05

Reviewer Update

THANKS I APPRECIATE, UNTIL THIS I WAS HAPPY WITH OOBA AS YOU HAVE EXCELLENT SALES PERSONS WHO WENT OUT OF THEIR WAY TO HELP ME OBTAIN QUOTES AND I WAS HAPPY WITH MY POLICY.

oobainsure's replyOfficial

26 Nov 2020, 14:20

Dear Ms. Krantz The claim was rejected for various reasons as it was not built to act as a retaining wall. Your claim was unfortunately declined and all the relevant detail thereof was sent to you. Kind Regards

oobainsure

oobainsure's reply26 Nov 2020, 14:20

Official