BS
Bianca S
1 reviews | Active since Mar 2009
06 Feb 2022, 11:42
Ooba Insure - Pathetic. What a Joke
HAHA, still no feedback. This is a joke , really. Service is Pathetic.
This is just how they do business!!!!! Useless.
Helpful (0)
Replies (2)0
Replies (2)
oobainsure's replyOfficial
07 Feb 2022, 16:09Good Afternoon Bianca Smit
Our Claims Manager e-mailed you on 02/02/2022 with a reply to your complaint.
Should you wish to make any further enquiries please do so by e-mailing *** as the outcome of the claim was explained to you.
Thanking you for your reply in advance to the e-mail address provided to you above.
Friendly Regards,
ooba insure
oobainsure's reply07 Feb 2022, 16:09
Official
Good Afternoon Bianca Smit
Our Claims Manager e-mailed you on 02/02/2022 with a reply to your complaint.
Should you wish to make any further enquiries please do so by e-mailing *** as the outcome of the claim was explained to you.
Thanking you for your reply in advance to the e-mail address provided to you above.
Friendly Regards,
ooba insure
BS
Bianca S's updateReviewer Update
07 Feb 2022, 16:49I think i atleast deserved a phone call. After i was phoning up and down for 2 weeks (doing your staffs jobs) , i am so so lucky that i received an email. Wow i am impressed!!!!!!!!!! Well done.
Telling me that after living in the house for 6 months that i should have fixed a roof (that i didnt know had a problem) because the onus falls on me. So maybe i should have climbed up onto the roof and done your job again and inspected the property.
Do you think that i would have bought the house if i knew that there was maintanance issues? Isnt that your job, to send out someone to inspect the property before selling me USELESS insurance?
Unforseen circumstance, ISNT THAT WHY WE HAVE INSURANCE????????
As per almost all of your reviews here, your after sales service is extremely bad. Most claims get rejected,YOU ONLY PAY OUT FOR GEYSERS. So if anyone would like geyser insurance, i will be sure to tell them that they might be lucky enough to claim for a geyser.
I cannot complain about the service, BECAUSE THERE IS NONE...
Telling me that after living in the house for 6 months that i should have fixed a roof (that i didnt know had a problem) because the onus falls on me. So maybe i should have climbed up onto the roof and done your job again and inspected the property.
Do you think that i would have bought the house if i knew that there was maintanance issues? Isnt that your job, to send out someone to inspect the property before selling me USELESS insurance?
Unforseen circumstance, ISNT THAT WHY WE HAVE INSURANCE????????
As per almost all of your reviews here, your after sales service is extremely bad. Most claims get rejected,YOU ONLY PAY OUT FOR GEYSERS. So if anyone would like geyser insurance, i will be sure to tell them that they might be lucky enough to claim for a geyser.
I cannot complain about the service, BECAUSE THERE IS NONE...
BS
Bianca S's update07 Feb 2022, 16:49
Reviewer Update
I think i atleast deserved a phone call. After i was phoning up and down for 2 weeks (doing your staffs jobs) , i am so so lucky that i received an email. Wow i am impressed!!!!!!!!!! Well done.
Telling me that after living in the house for 6 months that i should have fixed a roof (that i didnt know had a problem) because the onus falls on me. So maybe i should have climbed up onto the roof and done your job again and inspected the property.
Do you think that i would have bought the house if i knew that there was maintanance issues? Isnt that your job, to send out someone to inspect the property before selling me USELESS insurance?
Unforseen circumstance, ISNT THAT WHY WE HAVE INSURANCE????????
As per almost all of your reviews here, your after sales service is extremely bad. Most claims get rejected,YOU ONLY PAY OUT FOR GEYSERS. So if anyone would like geyser insurance, i will be sure to tell them that they might be lucky enough to claim for a geyser.
I cannot complain about the service, BECAUSE THERE IS NONE...
Telling me that after living in the house for 6 months that i should have fixed a roof (that i didnt know had a problem) because the onus falls on me. So maybe i should have climbed up onto the roof and done your job again and inspected the property.
Do you think that i would have bought the house if i knew that there was maintanance issues? Isnt that your job, to send out someone to inspect the property before selling me USELESS insurance?
Unforseen circumstance, ISNT THAT WHY WE HAVE INSURANCE????????
As per almost all of your reviews here, your after sales service is extremely bad. Most claims get rejected,YOU ONLY PAY OUT FOR GEYSERS. So if anyone would like geyser insurance, i will be sure to tell them that they might be lucky enough to claim for a geyser.
I cannot complain about the service, BECAUSE THERE IS NONE...