SD
Semule D

1 reviews | Active since Feb 2024

26 Feb 2024, 15:28

Ooba insure is a ****! Beware

Pathetic service, reported storm damage in January.contractor sent out he cudnt do full assessment all except 1 of the contractors were denied access.ooba promised to have this resolved.now i cant get hold of contractor or ooba.if you ever decide you want to resolve pls assign me a different contractor.damages keep getting worse & i dont you guys are even thinking about tha***** over a month now...no communication, wats the point of paying for a non existent service? I regret ever signing up with ooba insure, will never refer anyone to these *********** & inconsiderate lot!!!

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Replies (1)
oobainsure
oobainsure's reply26 Feb 2024, 16:05
Official
Dear Semule 

Thank you so much for getting in touch with us and bringing the matter to our attention.  We are so sorry to hear about your experience and apologize for the inconvenience caused.  We have referred your complaint to the relevant department which will be in contact with you shortly to investigate the matter further.

Friendly Regards, ooba insure