Ooba insure

Yet another claim from Ooba that is not paid yet! I submitted the claim on my house that sustained extensive damage to the roof and ceilings because of heavy rain and storms on the 2nd of January 2025. Since then (it is now 26 February) i had to send quotes and id and bank confirmations but they ask for it several weeks apart as soon as i start phoning and sending emails asking what the hold up is. Now there is a new company involved called CLC. So they keep shifting the blame back and forth. Yesterday a guy from CLC phoned me to confirm my id and he said the money will be paid now because my case has been "escalated" for more urgent attention. Still no payment received. I had to pay contractors in advance to do the repairs to stop my roof from getting more damage. If this is how all insurers do business i do not think it is worthwhile.