JA
JACQUELINE A

1 reviews | Active since Jul 2024

25 Jul 2024, 12:16

OOBA Insurance Claim

Just a special thank you to Sandile Phayi for all the effort and time he has taken to help us with our claim. You are definitely an asset to your company. What was already a nerve wrecking and frustrating situation which threw the whole family into turmoil on the day. Then not receiving the assistance with my first claim with OOBA, being given information bit by bit was extremely stressful to the point where I was very close to cancelling my insurance with Ooba.

But thanks to Sandile who contacted me and provided amazing service, thank you for the patience and all the help. There should be more people like Sandile in the insurance field

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Replies (1)
oobainsure
oobainsure's reply25 Jul 2024, 12:37
Official
Hi  JACQUELINE 

Thank you for letting us know about your good claims experience. 

We're also glad we could remedy the situation and made the expereince a pleasurable one.

Regards
oobainsure