1 reviews | Active since Aug 2022
Ooba Insurance
NEVER ever trust OOBA Insurance. I have been with OOBA for 4 years now.
When I was looking for building insurance when I bought my house, they made a lot of promises. 4 years later they can't keep those promises.
I recently had a claim, which they sent out a contractor to come and assess the damages. Those contactors don't have a clue what they are doing. The cleary made the wrong conclusions as to what caused the damages.
I have also been waiting for more than 2 months now for OOBA to provide me with the recordings regarding my claim. Everytime I get transfered to the Team Leader because she is the only one that could give that to me, and she is always in a meeting, never available to take a call.
This is really some of the worst services I have ever seen and everytime you would need to wait +- 30 min to speak to a consultant just to telling you she is in a "meeting". My claim is rejected "based" on a contractors report and a Assessor using that report to reject the claim.
I'll be looking to take my insurance somewhere else.
Thank you
Thank you so much for getting in touch with us and bringing the matter to our attention. We are so sorry to hear about your experience and apologize for the inconvenience caused. We have referred your complaint to the relevant department which will be in contact with you shortly to investigate the matter further.
Friendly Regards, ooba insure
Thank you so much for getting in touch with us and bringing the matter to our attention. We are so sorry to hear about your experience and apologize for the inconvenience caused. We have referred your complaint to the relevant department which will be in contact with you shortly to investigate the matter further.
Friendly Regards, ooba insure
