AR
Angela R

1 reviews | Active since Jun 2024

26 Jun 2024, 15:00

OOBA Insurance

Beyond pathetic service!!! Over 3 months to conduct repairs after constant follow ups!! and false promises.... Second claim, same experience.... 25 mins of holding on with beyond useless call agents. Now trying to terminate my contract, same thing... 32 mins on hold... pathetic, pathetic, pathetic!!!!

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Replies (1)
oobainsure
oobainsure's reply26 Jun 2024, 16:23
Official
Dear Angela 

Thank you so much for getting in touch with us and bringing the matter to our attention.  We are so sorry to hear about your experience and apologize for the inconvenience caused.  We have referred your complaint to the relevant department which will be in contact with you shortly to investigate the matter further.

Friendly Regards, ooba insure