1 reviews | Active since Sept 2016

13 Sept 2016, 20:55

Ooba insurance

<p>I bought a house in 2013 and have insurance by ooba on my house, in 2015 we had strong winds and bad weather after a quite some time, when then received heavy rain and found out our roof is leaking water. I contacted my insurance regarding the matter they said they will send out a inspector to check damages out, a few days I got a phone call and was told that the damages on roof is old damages and is before I bought the house so I'm not covered and repairs will not happen. Up until today I'm still having the same problem.</p>

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Replies (2)
oobainsure
oobainsure's reply14 Sept 2016, 09:47
Official

Good day,

Thank you for bringing this to our attention. We will investigate and provide feedback shortly.

oobainsure
oobainsure's reply14 Sept 2016, 10:21
Official

Good day,

We would like to conclude that this issue has been investigated thoroughly and feeback has been provided to you telephonically and via email.

Thank you.