Ooba Home Insurance

Ooba Home Insurance possible has THE WORST customer service! Awaiting feedback on a claim that was submit over 2 months ago. No paperwork, no emails or phone calls received and when you do call, you are given a different answer every time! Call Centre staff just keep saying the claim will be escalated and no further feedback is received. Mentioning as well that the holding time to get through to the call centre is a minimum of a 30min wait only to be given no answers after dealing with the call centre agent. Team Leaders dont take any calls when you ask to speak to a manager.