MM
Mabasuto M

1 reviews | Active since Mar 2025

04 Apr 2025, 11:01

Ooba excels at making empty promises

I am sick and tired of Ooba and their empty promises. All everyone does there is sit on their bums, twiddling their thumbs and make empty promises but expect to be paid every month.

In January, my wall collapsed. I called Ooba to report this, and they advised that they would send an assessor. No one ever came, no one called me to inform me that no one would be coming. I waited since January for nothing

In March, a portion of the wall continued to collapse again. I called on the 17th of March, and was told that an assessor would come either on the 21st of March or 22nd of March. Again, no one came and no one called, which is expected, because Ooba always make empty promises, and never delivers.

On the 24th of March, I called and spoke to Ashley, who promised that she will investigate, and get back to me in a couple of days, and also promised to send an assessor.

Ashley is the latest employee of Ooba who has disappointed me with empty promises. It's been 11 days since I spoke to Ashley and she made empty promises.

I am so livid, and I have been spreading word of mouth on how pathetic Ooba service is.

I was warned against this company, bit gave them the benefit of the doubt. There's nothing I regret more than joining this poor service company

0
Replies (2)
oobainsure
oobainsure's reply04 Apr 2025, 12:13
Official
Dear   Mabasuto 

Please accept our sincere apology for any inconvenience you have experienced.

We will surely investigate the matter and get back to you shortly to ensure that you receive the appropriate service you deserve.

Yours sincerely
ooba insure 
 
MM
Mabasuto M's update04 Apr 2025, 12:49
Reviewer Update
Same Bull as the last time, but nothing happens. ****py service from a ****py company