Hellopeter
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VE
Vernon E

1 reviews | Active since Apr 2015

18 Feb 2025, 10:26

Ooba does not care about their clients

My second complaint , I wrote a review on Hellopeter 6 days ago. I received a call back from Ooba a day later advising me that my case is being investigated and that my will receive high priority . 6 days later no feedback from Ooba since then ...

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Replies (2)
oobainsure
oobainsure's reply18 Feb 2025, 10:29
Official
Dear Vernon

Please accept our sincere apology for any inconvenience you have experienced.

We will surely investigate the matter and get back to you shortly to ensure that you receive the appropriate service you deserve.

Thanking you for bringing this matter to our attention, and this will surely help us improve our service to you our valued client.

Yours sincerely
ooba insure
VE
Vernon E's update18 Feb 2025, 11:08
Reviewer Update
All i am seeing us someone applogizing and no one actually reslovving my issue