JM
Justin M

1 reviews | Active since Apr 2021

09 Apr 2021, 09:40

Ooba Disgusting Service

Call them twice spoke to Nosi who had the worst tone and attitude. All i want to do is put in a claim the advisor offers a call back but doesnt call back.... Ooba go and listen to your calls this person attitude is disgusting along with your service! Ive never missed a payment now that i want to get an incident fixed i get treated like a sloth

0
Replies (2)
oobainsure
oobainsure's reply21 Apr 2021, 10:50
Official
 Dear Justin Mennas  We confirm that this matter has been attended to and you were informed of the wear and tear on the stove plates which are not covered by the policy. The full detail thereof will be sent to you in a letter to explain.  Kind Regards  oobainsure
JM
Justin M's update21 Apr 2021, 21:15
Reviewer Update
HI Team,

- And i can confirm that not because of the outcome but because of your service - why i cancel/cancelled all services and ties this week. You still have the audacity to respond with attitude instead of an apology for the poor service rendered. Pathetic - relationship ruined.

Regards,
Justin Mennas