OOBA

Another company in SA with poor service. We recently took out a bond and got building insurance through them. We had chosen them over our standard bank insurance who we have our bond with as their sales team is very convincing. Worst decision. We placed a claim on 11 April 2022, 12 April 2022 there was an assessor on our premises. It is now a month later and we have received ZERO feedback. I hear the exact same story every time I call. Always on time to debit but cannot receive one call back or email or sms to advise. If I do not call in everyday to follow up, I get nothing from OOBA. Despite the horrific floods that took place in Durban whereby we were affected with 11 days of no water, we now have to suffer with NO ELECTRICITY! As soon as this claim is finalised, I will make sure to move to Standard Bank insurance and will ensure to advise everyone I know - NEVER to go to OOBA!