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matjea M

1 reviews | Active since Aug 2014

26 Jan 2021, 10:04

OOBA BUILDING INSURANCE

Ooba insurance sucks, I had a claim on 17 January 2021 for pipe leakage ,they sent me a company called LT Plumbers, the company came here and fixed the pipe, the next morning it was leaking on the other side just less than 2meters,then boom they want me to claim again, I claimed they never came until today the 26th of January, they never came back, I followed up, they told me a lot of stories, that wasn't favorable to me as a client as always, they refused to remove the whole pipe, or at least remove 2meters, they didn't care about that at all, all they want me to do is to claim more and join the pipe again, so the insurer is actually a *******, I encourage people to just look for a better building insurer, please be cautioned

Anonymous Cape Town

0
Replies (2)
oobainsure
oobainsure's reply27 Jan 2021, 16:18
Official
Hi Matjea, We are sorry to hear about this. We shall investigate and provide feedback.
oobainsure
oobainsure's reply28 Jan 2021, 10:36
Official
Matjea, We confirm that your claim has been finalized. Apologies for the inconvenience. Thank you