BB
Byron B

1 reviews | Active since May 2022

18 Nov 2022, 16:17

Ooba be careful

Ooba should have their FSP license revoked. Worst ever. Boundary wall collapsed. Been in the house 2 years. Collapsed due to the severe rain storms experienced. Was told on a call they will not cover due to age. Post a fight, they only then proceeded to get the assessor out (1st lie). Then stated the contractors report stated old age of wall. Got the contractors report and no such thing (2nd lie). Got a call today they will not cover the damage. I have never claimed from Ooba in the past. First time I do, they look fer every reason why they should not pay. Ooba is a den of *******. Rather go to Outsurance. A bit more costly but at least they cover when it matters most.

0
Replies (1)
oobainsure
oobainsure's reply18 Nov 2022, 16:40
Official
Dear Byron

Please accept our sincere apology for any inconvenience you have experienced.

We will surely investigate the matter and get back to you shortly to ensure that you receive the appropriate service you deserve.

Thanking you for bringing this matter to our attention, and this will surely help us improve our service to you our valued client.

Yours sincerely

ooba insure