LR
Lee R

1 reviews | Active since Jul 2013

04 Mar 2022, 12:35

Ooba, avoid at allcost!

AVOID AT ALL COST! They may be the cheapest,but you definitely get what you pay for! We purchased our property about 4 years ago and decided to go with Ooba as they where recommend by our bank ,what a mistake! First time in my life that I had to claim from my house insurance and bam!,from questionable service providers to having to be bounced around from person to person,company to company just to try and get some feedback pathetic! I signed a contract with Ooba,but get shunted around to Brolink,another company I never ever want to have to deal with ,to Fogi....I have never even heard of these companies, but get shunted around ,everone passing the buck onto the next person.Leason learnt, you get what you pay for and will rather pay a few rand more and move my business to a more reputable insurance company than have to ever again deal with the incompetence and frustration that Ooba has caused.

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Replies (1)
oobainsure
oobainsure's reply04 Mar 2022, 14:06
Official
Dear Lee

Thank you so much for getting in touch with us and brining the matter to our attention.  We are so sorry to hear about your experience and apologize for the inconvenience caused.  We have referred your complaint to the relevant department which will be in contact with you shortly to investigate the matter further. 

Friendly Regards, 
ooba insure