Ooba – A Complete Disgrace. We’re Paying for Nothing.

We’ve had enough. We’ve been paying insurance premiums to Ooba for months on end, trusting that they would actually be there when something goes wrong. But when disaster hit — a collapsed ceiling and a leaking garage — Ooba vanished.

Our claim was flat-out rejected, with the excuse that the waterproofing wasn’t maintained. What an absolute joke. We were never told this was a condition. No inspections. No communication. No warnings. Just a convenient excuse to avoid paying out.

Even worse — after we complained, they responded saying they’d escalate it. That was over a week ago. Since then? Silence. No call. No follow-up. No help. Just more proof that this company is all about taking your money and doing absolutely nothing in return.

This isn’t just poor service — it’s dishonest, misleading, and frankly disgusting. We feel ****med. If you’re with Ooba, or thinking about using them — don’t. When you need them most, they’ll hang you out to dry.

We would never recommend this company to anyone. Ever.

Unacceptable. Irresponsible. *************.

— Furious and Failed Customer