KH
Karen H

1 reviews | Active since Sept 2022

12 Jul 2024, 17:19

Ooba 4Sure House Insurance

Put in a claim on our damaged inverter as a result of abnormal high voltage of 264v from eskom.

Thirst they send a service provider that does not know anything regarding inverters. They showed up without any testing equipment and tools.

We used our own service provider, who was also the installer of the system. He did all the tests, we send the assessment report with photo's.

Till to date we did not received the out come of the claim. Even after several telephone calls from our side.

This is the second claim that we have problems with.

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Replies (1)
oobainsure
oobainsure's reply12 Jul 2024, 17:59
Official
Hi Karen 

we're sorry to hear about your claims expereince relating to your inverter.

Please allow us to escalate your claim and hopefully we can resolve it as soon as possible

Regards
oobainsre