KH
Karen H
1 reviews | Active since Sept 2022
12 Jul 2024, 17:19
Ooba 4Sure House Insurance
Put in a claim on our damaged inverter as a result of abnormal high voltage of 264v from eskom.
Thirst they send a service provider that does not know anything regarding inverters. They showed up without any testing equipment and tools.
We used our own service provider, who was also the installer of the system. He did all the tests, we send the assessment report with photo's.
Till to date we did not received the out come of the claim. Even after several telephone calls from our side.
This is the second claim that we have problems with.
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Replies (1)0
Replies (1)oobainsure's replyOfficial
12 Jul 2024, 17:59Hi Karen
we're sorry to hear about your claims expereince relating to your inverter.
Please allow us to escalate your claim and hopefully we can resolve it as soon as possible
Regards
oobainsre
we're sorry to hear about your claims expereince relating to your inverter.
Please allow us to escalate your claim and hopefully we can resolve it as soon as possible
Regards
oobainsre
oobainsure's reply12 Jul 2024, 17:59
Official
Hi Karen
we're sorry to hear about your claims expereince relating to your inverter.
Please allow us to escalate your claim and hopefully we can resolve it as soon as possible
Regards
oobainsre
we're sorry to hear about your claims expereince relating to your inverter.
Please allow us to escalate your claim and hopefully we can resolve it as soon as possible
Regards
oobainsre
