Ooba 4 sure worst service on the insurance market

Item: oobainsure
Rating: 1
Author: Terence R

Good day I have building insurance with ooba ,(4sure) Im from KZN I've logged a claim for the recent floods that happened in January 2024 . My claim was logged in 14 of January, 2 different assessor's came out on the 16th January 2024. I've made numerous calls to the call centre asking for feedback. Team leaders and supervisors are to busy to call me back in regards to what's going on with the claim . This has got to be the worst service ever from a insurance company

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Replies (1)

oobainsure's replyOfficial

07 Feb 2024, 13:02

Dear Terence

Please accept our sincere apology for any inconvenience you have experienced.

I have shared your experience both the supervisor and the team leader which will revert back to you to assist you with your claim.

Thanking you for bringing this matter to our attention.

Yours sincerely

ooba insure

oobainsure's reply07 Feb 2024, 13:02

Official