JR
Jackquin R

1 reviews | Active since Feb 2024

06 Feb 2024, 09:27

OOBA 4-SURE POOR SERVICE

This is probably the worst service I have endured in a very long time. I have send numerous emails and made numerous calls regarding my ceiling that have creaked due to geyser replacement, but no response!! The situation was escalated, but no one is coming back to me. I am a paying client and after many failed attempts, I am still sitting with a broken ceiling.

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Replies (1)
oobainsure
oobainsure's reply07 Feb 2024, 12:52
Official
 Dear  Jackquin 

Thank you so much for getting in touch with us and brining the matter to our attention.  We are so sorry to hear about your experience and apologize for the inconvenience caused.  We have referred your complaint to the relevant department which will be in contact with you shortly to investigate the matter further. 

Friendly Regards, ooba insure