CS
Caspar S
1 reviews | Active since Apr 2012
18 Aug 2017, 07:12
Not responding to claims
I have sent a valid claim 2 days ago, following the instructions on their website and still have not received any kind of response from Ooba.
Helpful (0)
Replies (2)0
Replies (2)
oobainsure's replyOfficial
05 Dec 2017, 10:25Dear Mr. Koning
We have tried to give you and Mrs. Koning a call to discuss the rejection of your claim, and have left messages for you to return my call.
You may also wish to liaise on e-mail to *** or call the Manager on *** or leave a message at reception on ***.
Kind Regards
oobainsure's reply05 Dec 2017, 10:25
Official
Dear Mr. Koning
We have tried to give you and Mrs. Koning a call to discuss the rejection of your claim, and have left messages for you to return my call.
You may also wish to liaise on e-mail to *** or call the Manager on *** or leave a message at reception on ***.
Kind Regards
CS
Caspar S's updateReviewer Update
06 Dec 2017, 04:34Wow, my complaint was posted 4 months ago and you only respond now to HelloPeter? Anyways, I did eventually received a phone call a few weeks later where the agent explained why the claim was rejected. No need to follow up on this anymore.
CS
Caspar S's update06 Dec 2017, 04:34
Reviewer Update
Wow, my complaint was posted 4 months ago and you only respond now to HelloPeter? Anyways, I did eventually received a phone call a few weeks later where the agent explained why the claim was rejected. No need to follow up on this anymore.