ME
Mariaan E

1 reviews | Active since Nov 2021

28 Nov 2023, 19:34

Not happy at all

I will definitely not recommended Ooba or 4 Sure insurance as I put a claim on the 9th of Nov and still waiting feedback when you phone them all they tell you is that they are not Authorised to give me the result but they escalate it to a claims rep that will phone me still no call back.........

0
Replies (1)
oobainsure
oobainsure's reply29 Nov 2023, 08:50
Official
Dear  Mariaan 

Thank you so much for getting in touch with us and bringing the matter to our attention.  We are so sorry to hear about your experience and apologize for the inconvenience caused.  We have referred your complaint to the relevant department which will be in contact with you shortly to investigate the matter further.

Friendly Regards, ooba insure