PC
Pamela C

1 reviews | Active since Jun 2014

01 Dec 2022, 12:07

No service

I have logged a claim - claim number ***4*001*005 Brolink/Digcall has been waiting 2 days for Ooba to give him more information and no one has gotten back to them. My pool is dipping by the day, is Ooba gonna cover my water bill? They can not come out and inspect without the information needed!

0
Replies (1)
oobainsure
oobainsure's reply02 Dec 2022, 10:33
Official
Dear  Pamela 

Thank you so much for getting in touch with us and bringing the matter to our attention.  We are so sorry to hear about your experience and apologize for the inconvenience caused.  We have referred your complaint to the relevant department which will be in contact with you shortly to investigate the matter further. 

Friendly Regards, ooba insure