LD
Lauren D
1 reviews | Active since May 2017
20 Jun 2023, 19:36
No response to cancelation request
I requested to cancel the insurance as I received a better premium elsewhere. The consultant is ignoring my request to cancel as I have not received a response since the first email was sent 9th June. Today I received an sms according to the sms nothing has been canceled. I did not want to complain here but I have no other choice.
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oobainsure's replyOfficial
21 Jun 2023, 07:47Dear Lauren
Thank you so much for getting in touch with us and bringing the matter to our attention. We are so sorry to hear about your experience and apologize for the inconvenience caused. We have referred your complaint to the relevant department which will be in contact with you shortly to investigate the matter further.
Friendly Regards, ooba insure
Thank you so much for getting in touch with us and bringing the matter to our attention. We are so sorry to hear about your experience and apologize for the inconvenience caused. We have referred your complaint to the relevant department which will be in contact with you shortly to investigate the matter further.
Friendly Regards, ooba insure
oobainsure's reply21 Jun 2023, 07:47
Official
Dear Lauren
Thank you so much for getting in touch with us and bringing the matter to our attention. We are so sorry to hear about your experience and apologize for the inconvenience caused. We have referred your complaint to the relevant department which will be in contact with you shortly to investigate the matter further.
Friendly Regards, ooba insure
Thank you so much for getting in touch with us and bringing the matter to our attention. We are so sorry to hear about your experience and apologize for the inconvenience caused. We have referred your complaint to the relevant department which will be in contact with you shortly to investigate the matter further.
Friendly Regards, ooba insure