GP
Grant P

1 reviews | Active since Oct 2013

08 Feb 2024, 13:42

No response. They just don't care!!!!

Been waiting for a month now for feedback on a claim for a leaking roof. They just don't answer my email. When I phone I Get put through from phone to phone then eventually get cut off.

0
Replies (2)
oobainsure
oobainsure's reply08 Feb 2024, 14:22
Official
Dear  Grant 

Thank you so much for getting in touch with us and bringing the matter to our attention.  We are so sorry to hear about your experience and apologize for the inconvenience caused.  We have referred your complaint to the relevant department which will be in contact with you shortly to investigate the matter further.

Friendly Regards, ooba insure



GP
Grant P's update15 Feb 2024, 15:25
Reviewer Update
Still no reply