AR
Ashley R
1 reviews | Active since Nov 2023
18 Dec 2023, 09:28
No response and 3 week delay
Second claim and same pathetic service. I will definitely be changing my insurance in 2024. I will probably only get assisted once they see this complaint.
Helpful (0)
Replies (2)0
Replies (2)
oobainsure's replyOfficial
18 Dec 2023, 14:51 Dear Ashley
Please accept our sincere apology for any inconvenience you have experienced.
We will surely investigate the matter and get back to you shortly to ensure that you receive the appropriate service you deserve.
Thanking you for bringing this matter to our attention, and this will surely help us improve our service to you our valued client.
Yours sincerely
ooba insure
Please accept our sincere apology for any inconvenience you have experienced.
We will surely investigate the matter and get back to you shortly to ensure that you receive the appropriate service you deserve.
Thanking you for bringing this matter to our attention, and this will surely help us improve our service to you our valued client.
Yours sincerely
ooba insure
oobainsure's reply18 Dec 2023, 14:51
Official
Dear Ashley
Please accept our sincere apology for any inconvenience you have experienced.
We will surely investigate the matter and get back to you shortly to ensure that you receive the appropriate service you deserve.
Thanking you for bringing this matter to our attention, and this will surely help us improve our service to you our valued client.
Yours sincerely
ooba insure
Please accept our sincere apology for any inconvenience you have experienced.
We will surely investigate the matter and get back to you shortly to ensure that you receive the appropriate service you deserve.
Thanking you for bringing this matter to our attention, and this will surely help us improve our service to you our valued client.
Yours sincerely
ooba insure
oobainsure's replyOfficial
18 Dec 2023, 14:52Hi Ashley
We're sorry to hear about your second claim and the delay in the response.
Please allow us to escalate this claim and try to resolve it as soon as possible.
Regards
oobainsure
We're sorry to hear about your second claim and the delay in the response.
Please allow us to escalate this claim and try to resolve it as soon as possible.
Regards
oobainsure
oobainsure's reply18 Dec 2023, 14:52
Official
Hi Ashley
We're sorry to hear about your second claim and the delay in the response.
Please allow us to escalate this claim and try to resolve it as soon as possible.
Regards
oobainsure
We're sorry to hear about your second claim and the delay in the response.
Please allow us to escalate this claim and try to resolve it as soon as possible.
Regards
oobainsure