JW
Jacques W
1 reviews | Active since Jan 2020
08 Mar 2024, 11:23
No reply on emails
Lodged claims 2 weeks ago with claims department. Service provider was appointed to assess. Absolutely no reply from anyone on email. Have phoned so many times and saying still busy and waiting for outcome. Shocking service to say the least. Most frustrating.
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oobainsure's replyOfficial
08 Mar 2024, 12:04Dear Jacques
Thank you so much for getting in touch with us and bringing the matter to our attention. We are so sorry to hear about your experience and apologize for the inconvenience caused. We have referred your complaint to the relevant department which will be in contact with you shortly to investigate the matter further.
Friendly Regards, ooba insure
Thank you so much for getting in touch with us and bringing the matter to our attention. We are so sorry to hear about your experience and apologize for the inconvenience caused. We have referred your complaint to the relevant department which will be in contact with you shortly to investigate the matter further.
Friendly Regards, ooba insure
oobainsure's reply08 Mar 2024, 12:04
Official
Dear Jacques
Thank you so much for getting in touch with us and bringing the matter to our attention. We are so sorry to hear about your experience and apologize for the inconvenience caused. We have referred your complaint to the relevant department which will be in contact with you shortly to investigate the matter further.
Friendly Regards, ooba insure
Thank you so much for getting in touch with us and bringing the matter to our attention. We are so sorry to hear about your experience and apologize for the inconvenience caused. We have referred your complaint to the relevant department which will be in contact with you shortly to investigate the matter further.
Friendly Regards, ooba insure