ID
Ilse D
1 reviews | Active since Dec 2017
18 Jul 2024, 15:08
Nightmare claims process
My claim has been on going since the 12 June 2024.I have complained,I have emailed,I have called,I even went as far as cancelling my Ooba insurance and still nothing.Everytime a different story or a different contractor get's sent.
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Replies (1)
oobainsure's replyOfficial
18 Jul 2024, 15:31Dear Ilse
Thank you so much for getting in touch with us and bringing the matter to our attention. We are so sorry to hear about your experience and apologize for the inconvenience caused. We have referred your complaint to the relevant department which will be in contact with you shortly to investigate the matter further.
Friendly Regards, ooba insure
Thank you so much for getting in touch with us and bringing the matter to our attention. We are so sorry to hear about your experience and apologize for the inconvenience caused. We have referred your complaint to the relevant department which will be in contact with you shortly to investigate the matter further.
Friendly Regards, ooba insure
oobainsure's reply18 Jul 2024, 15:31
Official
Dear Ilse
Thank you so much for getting in touch with us and bringing the matter to our attention. We are so sorry to hear about your experience and apologize for the inconvenience caused. We have referred your complaint to the relevant department which will be in contact with you shortly to investigate the matter further.
Friendly Regards, ooba insure
Thank you so much for getting in touch with us and bringing the matter to our attention. We are so sorry to hear about your experience and apologize for the inconvenience caused. We have referred your complaint to the relevant department which will be in contact with you shortly to investigate the matter further.
Friendly Regards, ooba insure