LO
Leonie O

1 reviews | Active since Feb 2021

15 Jan 2024, 12:19

Most pathetic insurance company - Ooba Insure

Ooba is the worst insurance ever. More than 8 years a member, and all 3 claims during the 8 years have been denied. Continuous follow up phone calls and emails. Absolutely pathetic, service delivery is non-existent. I am taking the matter to Legalwise, and cancelling my insurance with them. I DON'T RECOMMEND THIS INSURANCE TO ANYBODY. I have never seen such pathetic service rendering, and they just don't care, despite all the Hellopeter complaints.

0
Replies (1)
oobainsure
oobainsure's reply15 Jan 2024, 13:01
Official
Dear Leonie 

Thank you so much for getting in touch with us and bringing the matter to our attention.  We are so sorry to hear about your experience and apologize for the inconvenience caused.  We have referred your complaint to the relevant department which will be in contact with you shortly to investigate the matter further.

Friendly Regards, ooba insure