AB
Andre B

1 reviews | Active since Feb 2021

19 Aug 2022, 15:04

*** service!

If you want to pay for no service then join OOBA. You pay a premium to do follow up on your claims. You pay for no feedback nor any service. Claims team is horrible to deal with you make a follow up and the excuses pile up as you are moved from pillar to post with your claim or concerns. Logged a claim 5 days ago. Provider came to assess and 2 days ago and noted a deadly risk which was reported to OOBA. Yet I have to make follow up on the status of the claim and next step process. The service is a total disgrace and personally I would highly NOT RECOMMEND this *** place.

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Replies (1)
oobainsure
oobainsure's reply19 Aug 2022, 15:29
Official
 Dear Andre 

Please accept our sincere apology for any inconvenience you have experienced. 

We will surely investigate the matter and get back to you shortly to ensure that you receive the appropriate service you deserve. 

Thanking you for bringing this matter to our attention, and this will surely help us improve our service to you our valued client. 

Yours sincerely 

ooba insure