RM
Ruwilia M

1 reviews | Active since Apr 2024

04 May 2024, 05:57

Jokes on me

Shame on me, i thought by reviewing here, my matter would be attended to, joh was i wrong, i was forced to fix my pipes in the bathroom and kitchen myself, it cost me thousands of rands, because my insurance failed me, after my first review on 24 April 2024 they send me an email that they will investigate and give me feedback as soon as possible,......still waiting, jokes on me, ha ha ha......i can't wait to find a new insurance, because this one , let me rather not say anything,.....just like Ooba

0
Replies (1)
oobainsure
oobainsure's reply06 May 2024, 11:16
Official
Dear  Ruwilia 

Thank you so much for getting in touch with us and bringing the matter to our attention.  We are so sorry to hear about your experience and apologize for the inconvenience caused.  We have referred your complaint to the relevant department which will be in contact with you shortly to investigate the matter further.

Friendly Regards, ooba insure