AY
Admire Y

1 reviews | Active since Mar 2025

12 Mar 2025, 10:31

I'm disappointed with my experience with Ooba-Insure

I'm disappointed with my experience with Ooba-Insure. Initially, they failed to capture my home address correctly, requiring me to resubmit documents with the correct details. Unfortunately, the confirmation of cover documents they sent still contained incorrect property information, and I didn't receive any confirmation that this issue was resolved. As a result, I'm concerned that my debit order may not have gone through, leaving me uncertain about my coverage. I believe Ooba-Insure needs to take a more serious approach to conducting business.

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Replies (1)
oobainsure
oobainsure's reply12 Mar 2025, 10:42
Official
Dear   Admire 

Please accept our sincere apology for any inconvenience you have experienced.

We will surely investigate the matter and get back to you shortly to ensure that you receive the appropriate service you deserve.

Yours sincerely
ooba insure