KK
Khotso K

1 reviews | Active since Jul 2021

03 Dec 2025, 11:10

Ignore my cancellation to force my business.

Guys,

What part of I am not accepting your insurance offer did you not get over the phone and in writing?

You just go ahead and debit me without my permission and have the nerve to contact me when I disputed this with my bank.

On top of that you still have not refunded me the R2383.75 you debited me. I cancelled my policy before it even kicked in so there is no excuse for this.

Nah please pay back my money.

0
Replies (1)
oobainsure
oobainsure's reply03 Dec 2025, 11:59
Official
Dear  Khotso 

Please accept our sincere apology for any inconvenience you have experienced.

We will surely investigate the matter and get back to you shortly to ensure that you receive the appropriate service you deserve.

Yours sincerely
ooba insure