PM
Phillipine M

1 reviews | Active since Dec 2010

29 Dec 2025, 11:02

I submitted a claim in October 2025 for an accidental water leakage. The claim was called consequential loss and negligence. I appealed the decision with Guardrisk and the decision was upheld. When i proved to then that it was not consequential loss, but

Every claim is considered negligence; when is it an accident?

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Replies (1)
oobainsure
oobainsure's reply29 Dec 2025, 11:06
Official
Dear Phillipine,

We acknowledge your concerns and are currently reviewing the matter. One of our consultants will be in contact with you to discuss this further. 

Kind Regards,
oobainsure