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Shane S

1 reviews | Active since Jan 2024

30 Jan 2024, 16:05

I have lodge a geyser claim in December 2023 and was only assisted on the 22 January 2024

I have lodge a geyser claim in December 2023 and was only assisted on the 22 January 2024. They do not give feedback, I had to call to do follow ups. This was the worst service I've ever had. Thank you

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Replies (1)
oobainsure
oobainsure's reply30 Jan 2024, 16:43
Official
Dear  Shane 

Thank you so much for getting in touch with us and bringing the matter to our attention.  We are so sorry to hear about your experience and apologize for the inconvenience caused.  We have referred your complaint to the relevant department which will be in contact with you shortly to investigate the matter further.

Friendly Regards, ooba insure