SM
Seipati M

1 reviews | Active since Jul 2015

13 Feb 2024, 14:28

Horrible claims service

Horrible experience, reported a geyser burst a week ago, it's been 6 days without hot water. 4-Sure administrators and everyone else are useless. I will be cancelling my insurance with them after this

0
Replies (1)
oobainsure
oobainsure's reply13 Feb 2024, 15:09
Official
Dear Seipati

Thank you so much for getting in touch with us and bringing the matter to our attention.  We are so sorry to hear about your experience and apologize for the inconvenience caused.  We have referred your complaint to the relevant department which will be in contact with you shortly to investigate the matter further.

Friendly Regards, ooba insure