WJ
Wilna J

1 reviews | Active since Nov 2013

19 Jun 2024, 10:35

Have been trying to cancel my insurance with this company now for almost 2 months, before it kicks in

Have been trying to cancel my insurance with this company now for almost 2 months, before it kicks in. The broker does not act/react on my e-mails and can not be reached on the cell number she provided to me. I have no way of cancelling this policy but through her. I feel misled and forced into a situation. If she does not contact me before the end of today I will have to make her ********* behaviour known to others!

0
Replies (1)
oobainsure
oobainsure's reply19 Jun 2024, 10:52
Official
Dear Margaret 

Thank you so much for getting in touch with us and bringing the matter to our attention.  We are so sorry to hear about your experience and apologize for the inconvenience caused.  

We have referred your complaint to the relevant department that will assist with your cancellation request.

Friendly Regards, ooba insure