Good day I bought an Orlando Pirates Away 26/27 cream black stadium jersey, paid R1399,95 cash at Loch Logan Bloemfontein on the 7 September 2026, order number is B***2-01

Good day I bought an Orlando Pirates Away 26/27 cream black stadium jersey, paid R1399,95 cash at Loch Logan Bloemfontein on the 7 September 2026, order number is B***2-01. They courier was Thozamile Mabongo who was rude on that day when he Did not find my brother at home in Port Elizabeth as he was with me in the Free State as we had an emergency we encountered at home. We did not receive the parcel but the message was sent to my phone and said it was delivered, how? We don’t know. Please help us to get our t-shirt from the courier guy