Geyser Burst

Had building insurance with them for 3-4 year not one claim done. Today I registered my first claim with them regarding a burst geyser.

Took a one days leave to get the issue sorted. Only to find the night before i registered the claim for a burts geyser, person on the other end of the line told me someone will be at the premises the next morning early.

The next morning - only after 12:00 they arrived. But only to assess that it was as i told them a burts geyser. No replacement done. They left after their assessment.

I am leaving on a flight tonight for work. Still no geyser replacement done. They were here to assess to issue why not replace the geyser. Now they must come back again watse of time will change my insurance definitely no turning back.

Its been 2 hours since they left after the assessment no feedback from ooba insure

Dont use them you will watse your time