Flabbergasted

I’m flabbergasted with level of service rendered by OOBA Insurance. They take your money and vanish when you have claim.

This morning I sent an email to Ooba claims, and no one responded to my request, I then called Brolink which is sub contracted to process claims, who also sub contract another company to appoint assessor, which appointed a company in Brakpan to do an assessment on my gate motor at Richards Bay, the distance is about 650km.

When I called OOBA Insurance, who is responsible for collecting premiums they take no responsibility and shift the blame to their sub contractors no cognitive empathy to me as their client from Sarinda, who transferred the call Brolink whom I have no business with. OOBA Insuarance must stop masquerading as an insurance company while their are a middle man, if they are an insurance company take responsibility and deliver.

My security is compromised, and my insurance only cares about taking money and not delivering. To me that is *****ing.

Rectify my claim now, before the end of business.