Extremely poor service

I have put in a urgent claim when my geaser has bursted. After a struggle the guys pitched the next day and completion of work was done after 8 pm. Ooba refused the plumbers to put the geaser in a more out of site place.

Which might have cost a few hundred rands more. I would have even paid that. Now the geaser is right next to my front door and it looks terrible.

Then the guys came out to evaluate ceiling damage. I am waiting 3 weeks now for someone to get back to me.

I put in a claim for my gate motor and garage door motor. The guys came out to evaluate 3 weeks ago. Still no installations done. Not even any feedback. It rained quite a lot here and we have to get out of our cars to open and close the gate and garage. We stay on a plot and my wife has to get out at night to open and close. And this puts her safety at risk.

I have phoned your call centre , Brolink , etc NUMEROUS TIMES. Each time something will be sorted. I am still waiting.

I will NEVER recommend your company to anyone. The service so far has been poor.