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Nonhlanhla

1 reviews | Active since May 2023

16 May 2023, 14:58

Exceptional service. Highly recommend especially for FIRST TIME BUYERS

Firstly, I have great appreciation and respect for my consultant Memory Joubert. What a kind, cordial and soft spoken lady she is. She made this daunting experience feel like a walk in the park. She kept me on the loop, communicated effectively and timeously BUT most importantly made it feel like she was literally holding my hand through it all. What a gem!!! Secondly, going through Ooba benefitted me in terms of time.I did not have to approach any banks at all. They collected all my details and did all the running around for me, which for me is also such a treat because I do not have the time. Overall the service was a 10/10. Would I recommend it to someone else? ABSOLUTELY. Ask for Memory.

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Replies (1)
oobainsure
oobainsure's reply16 May 2023, 15:14
Official
Dear Nonhlanhla

We truly appreciative the time and effort you have taken to give us the wonderful feedback with regards to the service which the staff member rendered to you. Your feedback helps us build better customer experience, and we will continue to give you the best attention at all times. The compliment will surely be sent to the relevant person with the positive feedback.

Yours sincerely
ooba insure