CA
Candice A

1 reviews | Active since Jul 2021

21 Dec 2025, 14:27

Every now and then you come across a gem team member

While my overall experience with Ooba insure has not been what I would necessarily classify as linearly customer centric, I have to say that they have some gem staff members. Andre Engelbrecht was so incredibly helpful and showed genuine qualities of customer service in my interactions with him. It’s not regularly that you come across an agent that understands how to engage with customers and honestly go out of their way to help. Thank you Andre.

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Replies (1)
oobainsure
oobainsure's reply22 Dec 2025, 12:32
Official
Dear Candice, 

Thank you for your feedback and for highlighting your experience with Andre. We’re pleased to hear that he provided such genuine and helpful service, and we’ll be sure to pass on your kind words to him. 

Kind regards, 
oobainsure