JR
Jani R

1 reviews | Active since May 2021

15 Jan 2024, 10:31

Don't insure here!

Terrible! Waited more than a month to find out my claim was denied. The communication was terrible and had to follow up numerous times after I had given up on waiting hours (collectively) on the phone! Both my claims over the last 3 years of being with Ooba were denied and their premiums are ever increasing! I am cancelling this insurance!

0
Replies (1)
oobainsure
oobainsure's reply15 Jan 2024, 10:55
Official
Dear Jani 

Thank you so much for getting in touch with us and bringing the matter to our attention.  We are so sorry to hear about your experience and apologize for the inconvenience caused.  We have referred your complaint to the relevant department which will be in contact with you shortly to investigate the matter further.

Friendly Regards, ooba insure