sS
sandeep S

1 reviews | Active since Aug 2013

20 Dec 2021, 14:46

Don't get Insurance from them.

please DONT get any insurance from them. They been partnering with BROLINK for all the repairs ... My house roof was damaged due to all the storm and rain going on and they tactfully delayed the whole claim process which resulted in the collateral damage to my house. After keep on following from my side on it they have finally declined the claim. Now with all the delays they have done. I am sitting with a declined claim. With further collateral damage to my property and now as they have declined the claim. The cost of all the repairs on this is on me including the damaged done due to there delay.

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Replies (3)
oobainsure
oobainsure's reply21 Dec 2021, 11:46
Official
Hi Sandeep

We're sorry for your reexperience with the claims process.

We'll escalate to understand why there was a delay. In the meantime, was there a reason given for why the claim was declined?

Regards
ooba insure
sS
sandeep S's update21 Dec 2021, 13:55
Reviewer Update
they mentioned that its maintenance issue where as this has happened due to heavy rains which is going on for so long and same has been clarified by our contractor also.
oobainsure
oobainsure's reply21 Dec 2021, 14:22
Official
We're sorry to hear about your experience