Don't bother insuring with Ooba insure it's a ****

Please chose another insurer, no matter how cheap their premium is. I lodged a claim after the February Storms in Durban, I had to contact the assessor as they didn't contact me. He came and barely looked at the property. There after there was no response from the insurer, I emailed and nothing, I called and could never get through. Eventually they contacted me advising the claim would be rejected and I'd receive an email in 3 days, the reasoning was very weak as assessor again barely viewed the property. I advised that I would like knowledge of the dispute procedure and was advised I'd be notified of this only when I got the email rejection It's been 3 weeks and I still have not received that rejection.