AL
Adrian L
1 reviews | Active since Jul 2016
27 Oct 2024, 23:31
DONOT insure with Ooba
Please DONOT insure with Ooba. Do your due diligence, have a look on social media and Hello Peter. 1. The customer service is (- 5 stars) ... Waiting on line for hours and say they will get back to you and they don't (Sebastian). Endless back and forth. Calls been redirected in a circle. 2. When it came to claims they find any reason to not pay out. 3. Loyal customer left feeling uninsured!
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oobainsure's replyOfficial
28 Oct 2024, 09:11Dear Adrian,
Thank you for sharing your feedback
We sincerely apologize for the challenges you’ve faced with our customer service, long wait times, and claims process
Your experience is important to us, and we understand how frustrating this must be.
We will reach out to you shortly to assist with a resolution
Best regards,
oobainsure
Thank you for sharing your feedback
We sincerely apologize for the challenges you’ve faced with our customer service, long wait times, and claims process
Your experience is important to us, and we understand how frustrating this must be.
We will reach out to you shortly to assist with a resolution
Best regards,
oobainsure
oobainsure's reply28 Oct 2024, 09:11
Official
Dear Adrian,
Thank you for sharing your feedback
We sincerely apologize for the challenges you’ve faced with our customer service, long wait times, and claims process
Your experience is important to us, and we understand how frustrating this must be.
We will reach out to you shortly to assist with a resolution
Best regards,
oobainsure
Thank you for sharing your feedback
We sincerely apologize for the challenges you’ve faced with our customer service, long wait times, and claims process
Your experience is important to us, and we understand how frustrating this must be.
We will reach out to you shortly to assist with a resolution
Best regards,
oobainsure