CG
Carvin G
1 reviews | Active since Apr 2020
06 Nov 2025, 18:17
Do not insure with OOBA!
If a zero-star rating were an option, I would give it. My insurance experience has been exceptionally poor, marked by severe failures in communication and customer service. I have been unable to reach anyone via phone, and the email correspondence has been consistently unprofessional and unhelpful. Furthermore, my interactions with Sebastian were extremely frustrating with him just completely ignoring my emails. I am genuinely surprised their overall rating is as high as 3.7. I will be moving my business elsewhere.
DON NOT TAKE OUT INSURANCE WITH THESE PEOPLE!
Helpful (0)
Replies (2)0
Replies (2)
oobainsure's replyOfficial
07 Nov 2025, 08:01Dear Carvin,
Please accept our sincere apology for any inconvenience you have experienced.
We will surely investigate the matter and get back to you shortly to ensure that you receive the appropriate service you deserve.
Yours sincerely
ooba insure
Please accept our sincere apology for any inconvenience you have experienced.
We will surely investigate the matter and get back to you shortly to ensure that you receive the appropriate service you deserve.
Yours sincerely
ooba insure
oobainsure's reply07 Nov 2025, 08:01
Official
Dear Carvin,
Please accept our sincere apology for any inconvenience you have experienced.
We will surely investigate the matter and get back to you shortly to ensure that you receive the appropriate service you deserve.
Yours sincerely
ooba insure
Please accept our sincere apology for any inconvenience you have experienced.
We will surely investigate the matter and get back to you shortly to ensure that you receive the appropriate service you deserve.
Yours sincerely
ooba insure
CG
Carvin G's updateReviewer Update
07 Nov 2025, 21:23After a swift reply from OOBA, I am happy to note that I have now been sorted thanks to the 5 star assistance from Ashley Bennet. If not for him, I would have taken my business elsewhere. Give that man a raise!
CG
Carvin G's update07 Nov 2025, 21:23
Reviewer Update
After a swift reply from OOBA, I am happy to note that I have now been sorted thanks to the 5 star assistance from Ashley Bennet. If not for him, I would have taken my business elsewhere. Give that man a raise!