EC
Elmirie C

1 reviews | Active since Aug 2023

31 Jan 2025, 18:07

Do not insure with Ooba

What a terrible experience

This is the second claim that Ooba is refusing to attend to. The communication is shocking. After major damage to a roof, 3 weeks ago, we are still waiting for feedback on the claim. The report from the assessor took the better part of a week to be sent through - it was with CLC (claims administrators) for another week and now with Ooba for another - with no feedback or communication.

Would not recommend you insure your home with Ooba Insure!

0
Replies (1)
oobainsure
oobainsure's reply31 Jan 2025, 19:28
Official
Hi Elmirie 

Sorry to hear about your claims experience.

Let us escalate and try to get this resolved as soon as possible 

Regards
oobainsure