RA
Refilwe A

1 reviews | Active since Nov 2021

06 Nov 2023, 15:43

Do a customer service check background before appointing the service

This is a worst service ever, I logged a claim on the 3rd until today my geyser is still not replaced. No calls from ooba and you need to call as a client to ask for feedback. I won’t advise anyone to take this insurance

0
Replies (1)
oobainsure
oobainsure's reply06 Nov 2023, 16:18
Official
Dear  Refilwe 

Thank you so much for getting in touch with us and bringing the matter to our attention.  We are so sorry to hear about your experience and apologize for the inconvenience caused.  We have referred your complaint to the relevant department which will be in contact with you shortly to investigate the matter further.

Friendly Regards, ooba insure